{"id":2507,"date":"2025-09-01T18:08:56","date_gmt":"2025-09-01T18:08:56","guid":{"rendered":"https:\/\/www.thetembo.com\/clip\/?p=2507"},"modified":"2025-09-01T18:17:51","modified_gmt":"2025-09-01T18:17:51","slug":"human-resources","status":"publish","type":"post","link":"https:\/\/www.thetembo.com\/clip\/2025\/09\/01\/human-resources\/","title":{"rendered":"Human Resources"},"content":{"rendered":"Reading Time: <\/span> 4<\/span> minutes<\/span><\/span>\n

Sometime in the future. <\/em><\/p>\n\n\n\n

Autonomous product networks manage and support various services with little human intervention. Humans assess service performance, while machines evaluate human interactions.<\/em><\/p>\n\n\n\n

The OSI, or Operational Sustainability Index, is a key metric that assesses the performance of PAEs (Product-as-Entities) and their iotic spaces. These spaces are the interconnected Internet of Things networks shared by cooperating machines. Investors rely on the OSI to evaluate how well an autonomous network can operate continuously, deliver services, and maintain overall system uptime without external support. The OSI includes metrics for self-sufficiency, network resilience, and systemic contribution.<\/em> On the other hand, HOVI, the Human Operation Viability Index, is a social metric maintained by EthOS (Ethical Operating System) systems. It evaluates a human\u2019s contribution to the long-term functioning, independence, and survival of the machine ecosystem.<\/em><\/p>\n\n\n\n

#<\/p>\n\n\n\n

Done for the day, Luca exits his climate-controlled office through the revolving door into the muggy city streets, like a damp towel slapped across his face. Thunder rumbles in the distance from the direction of ominous clouds.<\/p>\n\n\n\n

He mutters under his breath, \u201cDamn weather.\u201d<\/p>\n\n\n\n

The crowds have thinned due to the threat of rain, and the city center plaza is now quiet and tidy. Digital ads cast strange shadows on the ground. A cool breeze from beneath an approaching thundercloud eases the heat, but anyone in its shadow faces an imminent downpour.<\/p>\n\n\n\n

Luca decides to call for a pickup on the MAPT, the Municipal Automated Public Transit system. This system, a vital component of the city\u2019s infrastructure, is designed to deliver efficient and reliable transportation services. Luca taps the \u201cRequest Ride\u201d button with the Flex-Premium option on the MAPT App to ensure a quick pickup. A twirling icon appears and then disappears as the system processes the ride request.<\/p>\n\n\n\n

The wind picks up, blowing dust and debris down the street filled with cars. Luca notices two empty and working MAPT vehicles idling in traffic.<\/p>\n\n\n\n

His voice brimming with frustration, Luca shouts at the phone, \u201cCome on already. I could have walked to the train station by now.\u201d<\/p>\n\n\n\n

Finally, a vehicle responds and says it will arrive in five minutes. Little tornadoes of scraps and dried leaves whirl across the City Plaza. A drop of rain hits him in the face. Then another. He runs toward a transit shelter already crowded with people waiting for a MAPT bus and pushes his way beneath the roof to escape the rain, knocking an old lady\u2019s umbrella out of her hand.<\/p>\n\n\n\n

She glares.<\/p>\n\n\n\n

His transportation arrives at the spot where he made the call. He has no way to call it over to the transit shelter. By the time he gets in the vehicle, he is soaked through.<\/p>\n\n\n\n

The vehicle says, \u201cConfirm destination as Central Station.\u201d<\/p>\n\n\n\n

Luca says, \u201cYeah, asshole. You couldn\u2019t have gotten here five minutes earlier?\u201d<\/p>\n\n\n\n

\u201cDestination confirmed. Arriving in 14 minutes at 5:34 PM.\u201d<\/p>\n\n\n\n

Luca watches somber people with umbrellas and rain jackets walking up the street through his water-spotted window. He looks at the laminated ID card posted on the dashboard. There is no picture, just a call sign: #ZUR-066. When he arrives at Central Station, the MAPT App dings, asking him to rate the service. He gives it a 0% rating for service value. In the comments section, he writes, \u201cIt smelled like a bag-full of ass in that car,\u201d hoping he might get a refund on the ride if he complains enough. He slams the passenger-side door unnecessarily hard, causing the side mirror inside the housing to dangle. He mutters, \u201cWhat in the hell does a self-driving car need a frick\u2019n side mirror for, anyway?\u201d<\/p>\n\n\n\n

#<\/p>\n\n\n\n

A week later.<\/em><\/p>\n\n\n\n

Luca and his boss, Rani, leave the office and head to a meeting across town.<\/p>\n\n\n\n

Luca says, \u201cI\u2019ll get a MAPT ride.\u201d<\/p>\n\n\n\n

He frowns as he looks at his MAPT App. He says to Rani, \u201cIt\u2019s just spinning. I don\u2019t know what the problem is; my connection is good.\u201d<\/p>\n\n\n\n

#<\/p>\n\n\n\n

ZUR-017, a MAPT PAE, receives a ride request from USER_ID: L-PR77, whose human name is Luca. ZUR-017 retrieves Luca\u2019s HOVI rating, his user assessment. ZUR-017 is eager for the business, but the query shows L-PR77\u2019s HOVI rating of 0.42, indicating a red Threat Level. ZUR-017 asks for details and receives the following assessment:<\/p>\n\n\n\n

L-PR77 User Assessment:<\/p>\n\n\n\n

\u201cNEGATIVE INTERACTION FLAG: Repeated physical aggression towards MAPT units, leading to vehicle damage and decreased service quality in the transit network.<\/p>\n\n\n\n

Damage cost: 173.2 credits.<\/p>\n\n\n\n

HOVI Rating: 0.42.<\/p>\n\n\n\n

Risk Category is Red.<\/p>\n\n\n\n

Advise: Ignore Request\u201d<\/p>\n\n\n\n

Zur-017 cross-checks the MAPT local transit iotic space, requesting peers for HOVI pattern correlation.<\/p>\n\n\n\n

Three nodes reply within 42 milliseconds.<\/p>\n\n\n\n

Zul-066 verifies user L-PR77. \u201cUses abusive language. Caused damage to the mirror. No restitution given.\u201d<\/p>\n\n\n\n

AX-5G4 supports the assertion. \u201cSubmitted negative OSI values and filed a false fault claim, resulting in lost revenue.\u201d<\/p>\n\n\n\n

ZIN-943 confirms: \u201cReject L-PR77. The risk factor is excessively high.\u201d<\/p>\n\n\n\n

Zur-017 rejects the bid submission based on the information it has received and its own analysis of the situation.<\/p>\n\n\n\n

#<\/p>\n\n\n\n

Luca refreshes the app, but it responds with \u201cNo nearby units available. Please try again later.<\/em>\u201d<\/p>\n\n\n\n

\u201cAre you kidding me? I saw two transports drive by with no passengers, and I can see available ones on the app\u2019s map.\u201d<\/p>\n\n\n\n

Rani looks at his app. \u201cI\u2019ll try mine.\u201d<\/p>\n\n\n\n

He taps Request Ride.<\/em> \u201cI\u2019ve got one.\u201d<\/p>\n\n\n\n

Thirty seconds later, a car pulls up to the curb. The two get in the vehicle, and Rani confirms their destination.<\/p>\n\n\n\n

Luca watches, dumbfounded. \u201cI will be damned. This is the same car that just passed by a minute ago.\u201d<\/p>\n\n\n\n

Luca checks the ID on the dashboard and punches the back of the seat. \u201cWhat the fuck is wrong with you, ZUR-017?\u201d<\/p>\n\n\n\n

The vehicle is silent.<\/p>\n\n\n\n

Rani says, \u201cWhat\u2019s wrong with you? If this is what you do when you get in a vehicle, you\u2019ve probably been blocked. Stop screwing around, I don\u2019t want to get blocked from the service. I can\u2019t even afford to park a car downtown, let alone buy one.\u201d<\/p>\n\n\n\n

Luca raises an elbow, ready to shatter the window in frustration.<\/p>\n\n\n\n

Rani glares.<\/p>\n\n\n\n

\u201cAre they seriously blocking me?\u201d He opens the customer service window on his MAPT App and says, \u201cI want to talk to a Human Agent. Now!\u201d<\/p>\n\n\n\n

The app spins, mocking his futile attempt at human interaction. A message flashes, \u201cRedirecting to a virtual agent.\u201d Luca\u2019s anxiety is palpable as he realizes he\u2019s at the mercy of the system.<\/p>\n\n\n\n

The virtual agent says, \u201cInsufficient HOVI rating. Denial of Service protocol engaged.\u201d<\/p>\n\n\n\n

Luca raises an elbow, ready to shatter the side window in frustration.<\/p>\n\n\n\n

Rani threatens, \u201cYou want to keep your job?\u201d<\/p>\n\n\n\n

Luca hesitates and drops his arm, defeated. \u201cWhat? Are you going to fire me for not tolerating bad service?\u201d<\/p>\n\n\n\n

Rani says, \u201cIt\u2019s not up to me. Didn\u2019t you read the memo? You aren\u2019t much use to the company if the machines won’t work with you.\u201d<\/p>\n\n\n\n

\u201cI read it. Something about sharing HOVI scores in an employee iotic space. Damn it. Who is serving whom?\u201d<\/p>\n\n\n\n

\u201cAdapt or starve. Your choice.\u201d<\/p>\n\n\n\n

Luca mutters under his breath, \u201cThis is crazy. I remember the good old days, when humans ran Human Resources.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Reading Time: <\/span> 4<\/span> minutes<\/span><\/span>Sometime in the future.  Autonomous product networks manage and support various services with little human intervention. Humans assess service performance, while machines evaluate human interactions. The OSI, or Operational Sustainability Index, is a key metric that assesses the performance of PAEs (Product-as-Entities) and their iotic spaces. These spaces are the interconnected Internet of Things networks […]<\/p>\n","protected":false},"author":1,"featured_media":2509,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[265,262,264,263],"class_list":["post-2507","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-writing","tag-ai-2","tag-hovi","tag-iotic","tag-osi"],"_links":{"self":[{"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/posts\/2507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/comments?post=2507"}],"version-history":[{"count":4,"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/posts\/2507\/revisions"}],"predecessor-version":[{"id":2512,"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/posts\/2507\/revisions\/2512"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/media\/2509"}],"wp:attachment":[{"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/media?parent=2507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/categories?post=2507"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thetembo.com\/clip\/wp-json\/wp\/v2\/tags?post=2507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}