Hazards of International Travel in the Post-COVID Age

Reading Time: 6 minutes

Did I take the red pill or the blue pill? I can’t remember. Am I capable of dodging the bullets, or is my exhausted body about to be flushed into the sewer system of the Matrix with all the other discards?
I check in at the Asiana counter at 8 p.m for international check-in, three hours before a flight as recommended. I hand over my passport to the airline passenger service assistant. The job title has too many words, and assistant is a misleading label as if they work for me instead of the airlines. The yellow fluorescent safety vest guy behind the counter pulls my 43-pound luggage over to the baggage belt. He must be called the airline passenger service assistant assistant, but I will leave his label as “the guy in the yellow fluorescent safety vest” for this story.
The airline passenger service assistant says, “Sir, you need a Visa.”
“I show her my Visa to Vietnam.”
“Are you entering Korea when you arrive?”
“Yes, I have four days there.”
“Sir, you need a Visa.”
The agent has fired the first shot—the bullet whistles toward the head of my would-be trip in that matrixy vortex way. She writes down the address of the K-ETA website to apply for a visa and tells me the counter closes at ten. The guy in the yellow fluorescent safety vest retrieves my 43-pound luggage and returns it to me. I have two hours to figure it out.
I find the website and fill out the form. I get stuck because it won’t upload my selfie picture. I violated the 80kb file size restriction. I find an app to resize it, but when I get it to the correct size, the App wants to charge me to download a pdf. I don’t think K-ETA will take a pdf, and I don’t want to pay. I use the photo editor to shrink my picture to the correct size and upload it. Now it doesn’t like the dimensions. The dimensions have to be 700 x 700. Back to the photo editor to f**k around the dimensions. By the time I get that all squared away, it is 8:20, an hour and forty minutes left.
Next, K-ETA wants the zip code of the place I’m staying when I arrive in Korea. I find the address of the hotel on the reservation. A number at the end of the string looks like a zip code in a 3-3 format. K-ETA responds with “Enter 5 Digit Zipcode.”
I try googling for a zip code for the place. Nothing found. No clue. I try random five-digit numbers. “Enter 5 Digit Zipcode.” Apparently, the App is smart enough to identify legitimate Korean zip codes but not kind enough to give it to me. It’s 8:30 p.m, ninety minutes left.
It’s no time to encounter an enigma shrouded in mystery. A young Korean woman is standing nearby, waiting. I ask for her help. She takes my phone and figures out how to activate the search field. I paste in the address of the hotel. K-ETA says, “Search Results 0.” I screw around with the formatting removing punctuation that might not be necessary. “Search Results 0.”
The young lady’s boyfriend returns. I don’t know why I think boyfriend and girlfriend rather than husband and wife, maybe because they are young, not because of anything I’ve observed. The two work side-by-side, he on his Korean language phone and her on mine, while I peer over their shoulders. They finally get the search results field to populate with about 50 choices. The guy finds the hotel address on his Seoul map with the correct zip code, and K-ETA is satisfied. I thank them profusely.
The airline passenger service assistant walks over to assist the couple with their problem. She recognizes me and asks if I have applied for the VISA. I ask her how long it takes to process. She says about two hours. By the time I pay for the VISA, it is 8:50. Only seventy minutes left.
Now all I have to do is fume at K-ETA for being so problematic, plot out all the scenarios of finding a nearby hotel or going home, and pray for South Korean efficiency. At 9:10, I receive an email notification that the application is under review. Only fifty minutes left.
In the Matrix, my knees buckle, and my shoulder twists in agonizingly slow motion to avoid the bullet. Am I quick enough to evade the agent’s shot? It’s a Sunday night in Korea. Is that to my advantage because of a light workload or not because there isn’t any imagined bureaucrat processing my form some six-thousand miles away? Later, Max would tell me that the first time (of two) he moved his trip back was because he hadn’t applied for a Visa. On my last visit before the pandemic, I remember getting a Visa as I entered the country, not before. Experience has worked against me.
At 9:40, with just twenty minutes left, the application status changes to approved. The first bullet whizzes by my ear just out of range. I thank Korean efficiency and head to the now passenger-free check-in counter.

The flight is mostly an exercise in discomfort, even with the empty middle seat. I try to watch The Matrix Resurrections, the latest incarnation of the Matrix. The hum of engine noises so muffle the sound in the headset, I imagine them filming the movie on the wing of the flying jet. The only subtitles are in Korean and Chinese. So I half-watch a Korean film with English subtitles set in the Joseon period about an educated Korean man that gets exiled to an island where he has to deal with an uneducated fisherman.

The second bullet leaves the gun near the end of the flight, but I don’t know it yet. I have to fill out a yellow health form asking if I have Covid or have had it. I perjure myself under the penalty of the law by declaring no, but having just overcome Covid two weeks ago, the last thing I want is them singling me out for possible Covid. I have five days in Korea and didn’t give myself two extra days for a seven-day quarantine.
When we finally arrive and after face-shielded greeters in full-length medical gowns take my form, I discover that all visitors have to take a PCR test before leaving the airport. I had just read that PCR tests detect Covid for weeks and even months after you’ve had it. The second bullet ripples toward the center of my trip’s forehead. I f**ked up again, and I’m going to jail. I interpreted the “you don’t have to have a negative PCR test before departure to enter the country” to mean you don’t have to take the PCR test. I never read the fine print, maybe because it was in Korean.
I am standing at the testing station at 5 in the Inchon morning with, at best, two hours of disturbed in-flight sleep, contemplating the seven-day quarantine. I am mentally rearranging the trip, wondering if I can catch up to the rest on the second leg of my journey in Vietnam, and canceling my flight to Jeju. As a medical assistant jabs a white swap deep into my nose from behind an acrylic shield with rubber gloves like she is handling plutonium, I contemplate my impending prison sentence.
The test results won’t be available until eleven in the morning. So I take the train, get lost in the subway (as did Google maps), and argue with the hotel clerk, asking why she wants to charge me three hundred dollars a night when my booking says less than a hundred.
On the upside, I must thank a few people who helped me at the subway station. Lugging around a 43-pound suitcase, referred to as the beast, and probably looking every bit like a deranged homeless person with bloodshot eyes and wild hair, they still took the time to answer a question or look something up on their cell phones. In particular, I thank the guy that walked me to the number nine train at the Dongjak station.
At the Seoul station, google tells me to get on the 421, which I think is a bus but might refer to a stop on line four. A woman tells me to get on the number nine train, but the map shows the number four with a transfer to the number nine. I think she means that, but her two-word “number nine” explanation was missing a lot of information.
A train pulls up with the number nine printed on the door, so I get in. As we approach the Dongjak station, an electronic sign inside flashes its message that a transfer to the number nine is possible at the next station, so that is when I asked for help in the form of confirmation. The man, as mentioned above, confirms that this is the number four, and I have to transfer to the nine. I have no idea what the number 9 painted outside the car of the train was for. At Dongjak station, he walks me to the platform to catch the actual number 9 train. He tells me the express train would be too full to get on with the beast, but I try anyway. (I wish I had a picture of that, me standing at the open door with the beast contemplating how to squeeze in while the closing train doors nearly clip the noses of the people stuffed into the completely packed car.) The local stop train comes by shortly after. At the hotel, the clerk asks for my PCR test and makes me sign a form saying if I have Covid, I could not quarantine at this hotel. I tell her they would send me the results at eleven, which she accepts.
Korea hasn’t learned that President Biden ended the pandemic. Korea still requires PCR tests for travel and hotel stays. Everyone wears a mask, and I mean they wear a quality mask pulled over their noses, not a pulled-up shirt or a face mask only covering their chins.
At eleven, the email informs me that I tested negative—the bullet whizzes by, tickling my neck hairs. While this bullet was entirely in my head, in the Matrix, everything is entirely in your head. The fear is just as real. That is what the Matrix is.

Im-Pura Vida

Reading Time: 8 minutes

Author’s Note:

Half the reason to travel is to relax or have a great adventure. The other half is to show off what a wonderful and rich life you have. This piece is the opposite. It is a gripe piece. Feel free to skip to the good part of the trip (coming soon). 

In the grand scheme of things, these events don’t compare to getting bombed out of your home by Russians or falling victim to Covid. But maybe this piece will make some would-be travelers feel good about their decision to stay home. Perhaps it will help some avoid some of the challenges I faced.

Time: Zero.

You walk up to the agent, ready to board your flight. You hand her your phone so that she can scan the QR code for the ticket. 

She says, “I need to see your Covid test certificate.” 

You take the phone back and open up the picture of the certified lab result of a negative antigen covid test taken within the last 24 hours.

She says, “We don’t accept this test.”

You counter, “What are you talking about? This is a lab certified antigen test taken within the last 24 hours.”

You protest and argue. The agent tells you to stand by the podium with the other five victims. The rest of the passengers board the plane. The plane pulls away from the jetway and then the terminal.

She escorts three other victims and yourself to the security checkpoint. The other two left behind are two older women, and one requires a wheelchair.

At the immigration checkpoint, an immigration officer checks the passports. He says, “You have to leave the terminal. You do not have valid tickets anymore.” He hands you back your passport.

That’s it. Good-bye. You learn that Aeromexico doesn’t have a ticket booth to complain to or make a reservation in the terminal. You are standing outside the immigration entry point. You are not on a plane, without a reservation, without a Covid test, and without a place to stay.

Time: One day before.

You are driving to San Jose to stay close to the airport to catch your noon flights out of Costa Rica to mitigate the risk of a long car ride on the same day as the trip. Your niece is sick, and it’s not just car sickness. Her mom records her temperature at 100.2. When your niece starts covering her mouth, you tell your brother he better pull over. As he does, your niece unleashes into a plastic bag. Her mom dumps the mess in a drainage ditch.

As you continue the journey, your niece cries because she doesn’t want to get stuck in CR for another ten days if she doesn’t pass the Covid test. Her mom tries to talk her down.

When you arrive at the resort, the guard unexpectedly takes temperatures to screen for Covid. Miraculously, she doesn’t register a temperature with the guard’s scanner. Her fever has already passed, or the scanner is a piece of junk. Either way, you all have dodged a bullet.

Time: Less than 24 hours before.

Your sister-in-law hands you the test kit. You and your four relatives are setting up for the video observation of the Azova antigen covid test purchased back in the states. It made perfect sense at the time. The test is certified and only takes 15 minutes, according to the Azova marketing literature. 

You try to log on to the app on your iPhone. Nothing happens. You try to log in to the web page on the laptop. The browser rewards you with an ssh certificate dump claiming that this is an invalid site. You try another browser with the same result. It could be a bad wifi connection, but other apps are loading. It could be a proxy issue. You don’t know, so you call support. Your brother goes to the main office to try the connection there. The support guy has never heard of this problem before. Your brother calls back to say he was able to log in on the wifi network at the main office. So you all head up to the office. The wifi is better, but it is still sketchy. 

The Azova App user interface is confusing. The user interface doesn’t list the dependents under their mom’s account. You make another call to support. With lousy hearing, the thick accent of the customer representative, and all the noise in the lobby of the office, you can barely understand the rep. Another issue arises, so you make another call to support. You hand the phone over to your sister-in-law, who still has good hearing. And then another problem arises. And another. Finally, you take the test. The instructions tell you that you will receive the results in fifteen minutes. The observer has already left. An hour later, you still don’t have the results. You call again. When all is said and done, and you have the certificate in an email, the entire process takes nine customer support calls and over four hours.

Time: 3 hours before.

Your brother pulls the car into a gas station to fill the gas tank of the rental before returning it. CR gas stations have attendants, and your brother requests diesel. 

A mile before the drop-off, the car sputters and stalls in traffic. After a few WTFs and trying to turn the engine over, your brother realizes it probably wasn’t diesel.

You jump out of the car to push it to the side of the road. Someone in the truck stuck in traffic behind you jumps out and helps with the push. You dial all the provided numbers to the rental agency on your phone, but none of them go through.

“Ayudame. Ayudame,” you say to a man. The man takes you into the Casa Antigua Hotel to meet the English-speaking partner/owners, one of the few breaks you all catch during this whole ordeal. These decent, helpful people connect you to the rental agency. Your brother arranges for the rental agency to pick up the stricken vehicle. He leaves the keys with the owners, and the owners arrange a taxi to take you all to the airport.

Time: 3 hours after.

You’ve been to the lab and passed the same antigen Covid test a second time. It would have been a no-brainer if you knew how awful the Azova test was and how easy the lab was. You’ve rebooked the flight for 1:55 a.m. to Mexico City and 7:00 a.m. to LAX through Aeromexico customer service on the phone. It only cost you fifty dollars to change.

You chat with Jeany and her boyfriend, two of the other victims. You tell them to call Aeromexico to rebook, which they try but fail. So she takes another airline to Panama City and then to LAX with a twelve-hour layover. You feel bad for her. She won’t make it to LAX until 8 p.m. of the next day.

You chat with your brother and sister-in-law. They barely made it to their flight on time, but Delta didn’t even bother to check for a Covid test. 

Time: 8 hours after.

You decided to return to the Casa Antigua Hotel. It beats hanging around in the airport for fourteen straight hours, and you want to eat dinner. When you arrive, the restaurant is already closed. But Henri, the owner, sets you up with a two-course dinner and a beer. He lets you hang around in the open-air courtyard on a perfect night. When you leave, Henri won’t accept any money. He tells you to pay it forward. Maybe these words will help pay his kindness backward a little bit.

You take a taxi back to the airport. The driver asks you about your trip speaking English, not so great but good enough. When he pulls into the airport, he shows you the fee, about 4000 Colon. You only have a twenty, which translates into about 12000 Colon. He hands you back 3000 Colon. You know the rate and tell him he should give you 3000 more back. That would be 6000 colon or ten dollars for a six dollar, one kilometer, five-minute ride.

All of a sudden, his English isn’t so good. He doesn’t offer and continues to pretend like he doesn’t understand. He understands perfectly. You argue for a bit, but he doesn’t budge.

Time: 11 hours after.

A family from Vancouver walks up to the agent as she is setting up the counter for the Aeromexico flight. You catch the part of the conversation where she says the Covid certification is no good. You intervene and tell the father that they can get the lab done within an hour, and if they don’t, they will get bumped from their flight. They have time. It is still three hours from takeoff. They don’t realize, and you don’t yet at the time, but you probably saved them at least four thousand dollars. 

You see them later on the plane. The family took the same Azova test and tell you they had the same bad experience with it. The father tells you it took them five hours to take the test instead of the advertised fifteen minutes, but you take small comfort in confirming the poor user experience. They thank you for the advice at the counter.

Time: 11:15 after.

When you hand your passport to the agent at the check-in counter for the rebooked flight, she says, “Your ticket is invalid because you booked it under the same reservation as before.”

That doesn’t mean anything to you. You counter, “I didn’t book anything, your customer agent booked this.”

You argue back and forth. The agent hands you your passport back as if this is the end of the conversation.

You say, “Your agent booked this flight.” You show her the email with the new reservation on it. You go back and forth some more. She fiddles with the monitor and talks to her companions. She hands you back your passport again.

You show her the receipt in the email for the fifty dollars they charged you for the difference in price with the original ticket. 

The agent is back to the keyboard and terminal and chatting with supervisors and other agents. She tries to sell you a ticket in business class for six thousand dollars. 

You refuse. “I know there are available seats, because I have a reservation for them.” 

At the end of the day, she finds a ticket for a thousand dollars, but because the 1:55 a.m. flight is delayed, she can only put you on the 7 p.m. flight out of Mexico City. She’s already tried to hand you back your passport three times. You take the ticket. 

You think about all the times you’ve spent in line glaring at some loser that takes five or ten minutes to get through because he doesn’t have his shit together. You argued and negotiated with the agent for ninety minutes. Ninety minutes. You commend her on staying with it but chastise her company’s poor customer service.

Time: 14 hours after.

As you are boarding the 1:55 a.m. flight, a young man in front of you is called out of line and informed that his test is no good. The agent says, “That is why we tell you to check in at the front desk.”

Really? You know what he is going through. You are sure that he had confidently secured his Covid certification, and he checked in through his phone, which told him his check-in was complete. 

He says, “What am I supposed to do now?”

You know the answer to that question, too. He is screwed. Despite your empathy, you aren’t going to miss this flight.

Time: 24 hours after.

You are in the Aeropuerto Internacional Benito Juárez camped out in a hidden corner, trying to catch some sleep despite the continual blaring of repeated messages over the loudspeaker. 

You WhatsApp’d Jeany. You tell her, “just thought i’d text and make you feel good about your decision. the flight to mexico city is delayed and i am going to miss the connection. the next flight out to LAX is 6 pm so i am going to be stuck in mexico city for a day”

Surprisingly, she responds, “Yeah, I’m in a corner of at a lounge in Panama till my flight in the morning Oh man that sounds awful I’m so sorry for the fiasco!”

“yeah you made the right move…”. And so on.

Time: 42 hours after.

You finally make it home. You are a thousand and fifty-one dollars poorer, not even counting the extra parking and dog care expenses. You’ve read an entire novel, Ice Crash: Antarctica and are lucky you didn’t die of sleep deprivation on the drive home. 

Jeany texts, “Happy to grab drinks sometime when this is all a funny memory.”

You’ll give her a call in a couple of years when you’ve put this behind you.